House Keeping Supervisor

Full-time 32 hours £20,800 per annum

It’s not easy to define a place that changes with the seasons. A place that lets the tide lead the way... Nestled between the wild north sea and the heather draped moors, Saltmoore is a sumptuous wellness sanctuary. The home of beautiful interiors, an indulgent spa and gym, and memorable culinary experiences - Saltmoore is opening in the coastal village of Sandsend, Whitby, this summer!

The historic estate, formerly known as Raithwaite Sandsend, has been completely reimagined and is the site of a £10 million refurbishment of the hotel and spa, part of a wider £100 million development of holiday cottages and lodges.

As we embark on this remarkable journey, we invite talented individuals to join us in redefining luxury hospitality and making Saltmoore a distinguished destination.

About you and the role
• Supervise and coordinate the activities of the housekeeping team to ensure efficient and effective operations.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and compliance with established standards.
• A good work ethic and team player
• Professionalism and excellent attention to detail
• Enthusiastic attitude with a willingness to learn
• Reliable, Respectful and Punctual
• Forward thinking and problem solving
• Genuine desire to provide outstanding customer service
• Housekeeping supervisory experience desirable
• Maintain exceptional levels of customer service throughout the guests journey
• Be highly organised with the ability to prioritise workloads
• Work closely with other departments and teams to deliver a seamless service
• Have great communication with all staff and guests alike
• Excellent eye for detail

This position will work on a shift pattern, working 32 hours over any 5 of 7 days, including weekends and bank holidays. Hours will be between 8am-9pm. Start date to be confirmed, anticipated to be mid-August.

Benefits

- Competitive pay with annual pay reviews
- Equal share of Service Charge to all employees paid monthly
- Paid Breaks – weekly contracted hours include a 30-minute paid break for each shift over 6 hours
- Enhanced Sick pay, Maternity pay and Paternity pay
- Additional holiday entitlement based on length of service
- Employee Referral Scheme – opportunity to earn £100 with each successful recommendation
- Employee discount on Food and Beverage outlets, Spa Treatments and Spa products.
- Employee discounted Room Rate of £50 per night
- Friends and Family discounted Room Rate of £75 per night
- Training and Development opportunities
- Employee discount platform offering savings on shopping at over 1000 partners including supermarkets and high street retailers.
- Employee recognition with Employee of the Month awards
- Employee Assistance Programme
- Cycle to work scheme
- Uniform
- Free Parking
- T&Cs apply to some employee benefits

Apply

For an informal chat call our People Operations team on 01947 661661 or apply by emailing careers@saltmoore.co.uk with a copy of your CV . We will be reviewing applications on an ongoing basis and if successful, will arrange an interview at the earliest opportunity. Due to high volume of applications, if you do not hear back within 14 days, on this occasion your application has been unsuccessful. Travel to and from Saltmoore is essential.

We are committed to applying equal opportunities throughout our recruitment process. Saltmoore ensure that individuals are selected, and otherwise treated solely based on their relevant aptitudes, skills and abilities. If you require any reasonable adjustments to be made to the recruitment process, please state this on your original application or covering letter.

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We can't wait for you to discover the wonders of our new luxurious wellness-led sanctuary, nestled in North Yorkshire. But for now, we invite you to sign up to our newsletter, where you can get sneak peeks at Saltmoore before anyone else!