Spa Manager

Full-Time 40 Hours – From £30,000

It’s not easy to define a place that changes with the seasons. A place that lets the tide lead the way... Nestled between the wild North Sea and the heather draped moors, Saltmoore is a sumptuous wellness sanctuary. The home of beautiful interiors, an indulgent spa and gym, and memorable culinary experiences - Saltmoore is opening in the coastal village of Sandsend, Whitby, this Autumn!

The historic estate, formerly known as Raithwaite Sandsend, has been completely reimagined and is the site of a £10 million refurbishment of the hotel and spa, part of a wider £100 million development of holiday cottages and lodges.

As we embark on this remarkable journey, we invite talented individuals to join us in redefining luxury hospitality and making Saltmoore a distinguished destination.

We have an exciting opportunity for an experienced Spa Manager to join our team. You’ll be responsible for the smooth and efficient running of our Spa, The Sanctuary at Saltmoore.

About you and the role

• Oversee the daily operations of the spa, ensuring a high standard of service is consistently maintained. ensuring all areas of the spa are maintained including, cryochamber, gym, relaxation room, treatment rooms, sauna and steam room, indoor pool, spa pool and wellness café.
• Manage and motivate a team of therapists, hosts and administrators and support staff to deliver exceptional client experiences.
• Ensure compliance with all health and safety regulations and industry standards.
• Develop and implement strategies to drive customer satisfaction, increase bookings, and optimise spa revenue.
• Manage inventory, order supplies, and ensure equipment is properly maintained.
• Create and maintain a serene, welcoming atmosphere aligned with the brand’s vision of luxury and relaxation.
• Handle client feedback and resolve any concerns to ensure guest satisfaction.
• Keep up-to-date with industry trends, treatments, and wellness products

Benefits

- Competitive pay with annual pay reviews
- Equal share of Service Charge to all employees paid monthly
- Paid Breaks – weekly contracted hours include a 30-minute paid break for each shift over 6 hours
- Enhanced Sick pay, Maternity pay and Paternity pay
- Additional holiday entitlement based on length of service
- Employee Referral Scheme – opportunity to earn £100 with each successful recommendation
- Employee discount on Food and Beverage outlets, Spa Treatments and Spa products.
- Employee discounted Room Rate of £50 per night
- Friends and Family discounted Room Rate of £75 per night
- Training and Development opportunities
- Employee discount platform offering savings on shopping at over 1000 partners including supermarkets and high street retailers.
- Employee recognition with Employee of the Month awards
- Employee Assistance Programme
- Cycle to work scheme
- Uniform
- Free Parking
- T&Cs apply to some employee benefits

Apply

For an informal chat call our HR team on 01947 661661 or send us through a copy of your CV today. We will be reviewing applications on an ongoing basis and if successful, will arrange an interview at the earliest opportunity. Due to high volume of applications, if you do not hear back within 14 days, on this occasion your application has been unsuccessful. Travel to and from Raithwaite Sandsend is essential.

We are committed to applying equal opportunities throughout our recruitment process. Raithwaite Sandsend’s objective is to ensure that individuals are selected, and otherwise treated solely based on their relevant aptitudes, skills and abilities. If you require any reasonable adjustments to be made to the recruitment process, please state this on your original application or covering letter.

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OPENING 14TH NOVEMBER

We can't wait for you to discover the wonders of our new luxurious wellness-led sanctuary, nestled in the quaint village of Sandsend near Whitby, North Yorkshire. But for now, we invite you to sign up to our newsletter to stay up to date on all things Saltmoore!